We work with 350 + clients across the public and private sectors. We take the time to know our clients and tailor our service to them.
We can help with one-off capital development programmes, but most of our partners retain us as their go-to consultants for all things access.
Over our 20-year history we have retained over 95% of our clients, the majority working with us for 10 + years.
The majority of our consultants and surveyors have 10 + years’ experience, including local authority planning, occupational health, training, employment law and tourism.
Our full-time team of 35 surveyors and access consultants mean we can give dedicated focus to help you achieve your aims.
We have helped 100 + local authorities, 100 + universities, 60 + NHS trusts and 100 + private sector businesses.
Our clients include a property management company with over 3,000 properties across the UK, some of the UK’s largest councils, major high street retailers, UK supermarkets, leading hotels, England’s largest hospitals and the UK’s most prestigious universities.
To date our team have assessed 125,000 + sites, with the capacity to survey 20,000 venues each year.
Depth of Data
Our surveys capture 1,000s of pieces of data and 100s of photographs, all to ISO9001 standards.
All reporting work references BS8300:2018, complimented by extensive knowledge of the Equality Act (2010) and other relevant legislation. We have worked with over 1500 groups of disabled people to ensure our access guides capture what disabled people need to know about a venue before they go.
Our support considers ‘access and disability’ from lots of different perspectives. As well as mobility impairments, we carefully convey access on a pan-disability basis: learning disability, sensory impairment, dementia, mental health and more.
Our website www.AccessAble.co.uk was used by 1.8 million people in 2020, every aspect has been developed with disabled people. Every year AccessAble attends 150 + engagement events to listen to feedback from 100s of disabled people.
This is why clients trust us to communicate their offer to the UK’s 13.3 million disabled people, to ensure they maximise ROI for improvement work by accessing the Purple Pound (£249bn per year).
What our clients say
"Their service is efficient and great value for money. We are delighted to have AccessAble's information on our website. It allows us to be upfront and clear about the varying levels of accessibility in our shops - helping our customers to find the stores that best suit their accessibility needs."
Lord Simon Wolfson
"AccessAble’s meticulous analysis of our facilities over many months, from the car parks to the bars, restaurants and other areas, now give those who are visiting or considering visiting our 15 racecourses and the Jockey Club Rooms an incredibly thorough and detailed guide."
Chief Executive of Jockey Club Racecourses
"AccessAble’s efficient approach to surveying and the breadth of analysis they provided us with, have enabled us a genuine insight into our portfolio that will improve our offer whilst prioritising improvements from low-cost and no-cost through to larger infrastructure developments."
"St George’s is one of the busiest Trusts in the country – (…) As a result, it’s so important that we’re able to provide accurate and detailed information about the accessibility of our wards and departments. AccessAble is a fantastic tool and we’re proud to be working together to ensure that everyone can access our sites."
Deputy Director for Estates and Facilities at St George’s University Hospitals NHS Foundation Trust
"The information provided in the AccessAble profiles will give people a real insight into the accessibility of different venues. This will hopefully encourage organisations to think seriously about how they can become more open and accessible to all residents and ultimately play an important part in reducing social isolation in our town."
Cllr Stephen Thomas
Chair of Adult & Community Based Services Committee at Hartlepool Borough Council
"I have no doubt that this will help improve the raceday experience for many of the 4 million people who visit our courses each year, both on racedays and for conferences and other non-racing events, especially those with very specific access requirements."
Chief Executive of Jockey Club Racecourses
"The audit we received from Access Able was a most thorough and thoughtful undertaking and to now have this available for our guests not only on their own platforms and outreach programs, but also on our own websites to ensure we are doing everything possible for all our guests is excellent."
Front of House Director, Sea Containers Hotel
"This resource is a real testament to the partnership approach that AccessAble and South Bank’s businesses have taken. It’s such an important and commendable initiative."
Deputy Mayor for Social Integration, Social Mobility and Community Engagement at London City Hall
"The University’s partnership with AccessAble fits in with our commitment to improving the accessibility of our building or services, despite the obvious challenges of our campus’ geography."
"Partnering with AccessAble strengthens our organisation’s reputation as one with strong access and governance controls. It also helps us do right by our staff, students and visitors giving them the best possible experience while they are with us."
London Business School
"It’s an incredible opportunity to work with AccessAble to ensure that our campus is as accessible as possible and to ensure that we are considering the needs of every individual. We’re very proud to take this step forward in the right direction."
University of Roehampton
- Great partnership
- Access to expertise in the field of disability access
- Improves the student, staff and visitors journey
- Important selling point to prospective staff and students
- Draws on the views of consultative groups across the country to establish access standards which we need to adhere to
- Drives us forward in our ambitions to continually improve the campus and become fully inclusive and welcoming to all
University of Surrey
"(Inclusive Design Guide) Their work in this area has been comprehensive, supportive and very much aligned with our existing principles. I wouldn’t hesitate to recommend working with AccessAble to colleagues in the property and retail sector."
Group Head of Health and Safety, Derwent London
"We’re proud to be working with AccessAble to provide independently assessed accessibility information on all our College Building."
Imperial College London
"The information contained on AccessAble and the building Accessibility Guides is vital to improving the accessibility of our University to visitors, staff and students alike."
Queen’s University Belfast